Modern Furniture for Your Home
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Payment Policy

This Payment Policy explains the payment methods available on our website and how transactions are securely processed. We aim to provide a smooth, secure, and transparent payment experience for all customers shopping on our website.

1. Accepted Payment Methods

We accept the following electronic payment methods:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • Diners Club

All card payments are processed through certified payment service providers that comply with recognized international security standards.

2. Transaction Security

All transactions on our website are protected using SSL (Secure Socket Layer) encryption technology.

Payment processing follows industry-standard security practices, including compliance with PCI DSS requirements. These measures are designed to protect sensitive payment information and prevent unauthorized access or misuse.

3. Payment Authorization and Verification

During checkout, the customer’s financial institution may request additional verification or authentication to ensure transaction security.

Such verification procedures help prevent fraud and ensure payments are properly authorized.

4. Currency and Fees

All prices displayed on our website are listed in U.S. Dollars (USD).

No additional fees are charged for using any accepted payment method.
The amount shown at checkout represents the final and total cost of the order, excluding applicable taxes where required.

5. Order Confirmation and Processing

Once payment is successfully completed, an order confirmation email containing transaction details will be sent.

Orders are then processed in accordance with our order processing timeline, typically within 1–5 business days.

6. Refunds

If a refund is approved, it will be issued using the same payment method originally used for the purchase.

Refunds are generally processed within 1–5 business days, depending on the payment provider or financial institution. Actual posting times may vary.

7. Customer Support & Contact Information

For questions related to payments or assistance with transactions, please contact us using the details below:

Email: billing@nookuplab.com
Phone: +65 (836) 74340
Address: APT BLK 709 WOODLANDS DRIVE 70 #11-15, SINGAPORE 730709, SINGAPORE
Business Hours: Monday–Friday, 8:00 AM – 4:00 PM
Shipping Coverage: United States

We are committed to providing a secure, reliable, and transparent payment experience while protecting customer payment information.